Trend Micro Worry-Free 7 and Windows Server 2012

My adventure continues with Windows Server 2012. I was able to fix the issue with enabling the Hyper-V role and not being able to start. It turns out I had to disable the USB3.0 feature from the bios. For whatever reason, it creates a conflict and it won’t let me boot into the server. It just keeps restarting and gives me a screen that displays something is wrong.

Now that I have that worked out, the next issue is finding an antivirus to work with Windows Server 2012. I was using Trend Micro Worry-Free 7 on my previous Windows 2008 server. When I try to install it, I get the following error.

The “Search Now” button takes you to a Trend Micro page that tells you to check out an article by Microsoft – Then the page tells you to download a Fix-it patch but that leads me to another error.

Error after error, I finally decided to call their tech support. I had a feeling that the software may not be compatible with Server 2012 yet but I thought I’d give them a try. After talking with the tech support, they said that Trend Micro has released a service pack to fix the issue. Unfortunately, you can only apply it on an installed software. Well the whole problem is I can’t install it. For those who can use the service pack, you can find it at It will be a waiting game for me since I did a clean install of Server 2012. If I had upgraded from Server 2008 with Worry-Free installed, I may have been able to apply the patch. Hope they get the fix soon.

I may try OfficeScan 10.6 SP2 Beta in the meantime.

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