AT&T waved my activation fee
I just got my first bill with our iPhone 3G and was surprised to find $260 for a week’s worth of use. So I called AT&T up so I can get an explanation of the bill. I was informed that I was charged for what I’ve used the initial month, plus next month’s bill, and $72 for activation (2 iPhones). The customer service rep offered to remove the activation fee for the inconvenience. I was shocked but happily accepted. I didn’t sound upset or anything, I just need clarification on the bill. Thanks AT&T! Even though you charge a lot for the iPhone services and provide little to no service at my house, you have so far exceeded my expectations with your customer service.
